Tuesday, August 01, 2006

Tips for writing “important” email

If you really have to communicate and important message through email here are 10 tips that could be worth considering. If you do have to email, make sure it IS important!

  1. Be courteous – never be so much in a hurry that you forget to say “Dear someone” if you have to
  2. Keep it short – no one has too much time to analyse lengthy mails
  3. Don’t leave the reader wondering what the point your trying to make
  4. Always use numbered points – later on you can refer to the points easily. Also the reader captures the essence of your mail better.
  5. Order your numbered list in terms of priority
  6. Avoid unessential sarcasm and funny talk- the email is to inform not entertain
  7. Create interest in the subject line - Don’t create suspense
  8. Highlight actions that have to be taken
  9. Inform whether a reply is needed or not and by what time it should be sent.
  10. Avoid jargon unless you are sure the reader will understand it.

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